You know that feeling where someone’s trying to communicate and doing a really terrible job at it?
The shitty, disorganized presentation, delivered haphazardly with no clear goals?
The product which seems dead set against anyone figuring out how it works?
The email request completely devoid of context, information or forethought?
Don’t be that person. Know your audience, know what they don’t know, know what they need to know. Make sure they get it, and then stop talking. Practice this until you get it.