Ah, the pleasant surprise

2019-06-17

You know who has low expectations of you? Total strangers. That makes it really easy to exceed their expectations and give them a warm glow of pleasant surprise.

But it takes creativity. A surprise has to be unexpected, so you can’t behave the way you’re expected to behave. Break the mold to go above and beyond, and you’ll make someone’s day. That can easily make your day. It’s that easy.